How to Keep Renters Happy

Successful landlords aim to have dependable, long-term renters who can pay their rent on time and keep up with essential property maintenance. But even with a quality screening process in place, you can’t be assured your tenant will always be great.

Wondering what tactics, you can use to keep your tenants happy and better enjoy the benefits of leasing?

Here are some of the top suggestions to tenant happiness from the experts at Windermere Property Management.

Respond to Maintenance Requests

maintenance requests

Property maintenance is inconvenient for everyone, so it is in your best interest as a landlord to respond to any request as quickly as possible.

While a leak or appliance malfunction is usually a small annoyance, nothing is more aggravating than waiting weeks or months for a repair, especially if your renters are paying a premium rent.

If you're managing the property yourself, communicate with your tenants early on and let them know you're available if they have any maintenance issues. This means that anything significant can be handled quickly.

Respect the Tenants Privacy

Being organized and considerate as a landlord is essential to keeping your tenants pleased. So, if you want or need to visit the property, make sure you have a legitimate cause.

Also, make every effort to provide at least 48 hours' notice. This must be addressed and emphasized in your tenancy agreement to avoid any potential for disagreement.

Add Some of the Top Amenities

When a property offers good amenities that meet its tenants demands, they choose to sign a lease and are more likely to again. So, if your property doesn’t have many amenities, it may be time to add some.

Those who drive their cars to work, for example, will choose a rental space with a parking place. People with children or who enjoy gardening want extra outdoor space to set up a playground or a planting area.

Other thoughtful additions are amenities like stainless steel appliances, hardwood floors, and central air conditioning can help a house feel more like home.


Be Fair

The Fair Housing Act was created to protect specific groups from discrimination in housing. Landlords should be aware of these laws and treat all tenants fairly.

When you treat your tenants fairly, they are more likely to respect you and be motivated to stay in your rental.

Regardless of their ethnicity, religion, sexual orientation, or physical ability, you must be fair in how you treat all your tenants. This includes being timely, responding to customer issues, and not overcharging them.

Be Kind and Professional

If you're a kind and cooperative individual, your renters are more likely to want to stay. This is true in all aspects of life, but especially true when you want people to pay you every month.

To avoid problems, make yourself as accessible as possible to tenants and swiftly clear up any misunderstandings. It's critical to have a calm and professional manner when dealing with them.

Incentivize a Longer Lease

Consider reaching out to your tenant before the lease expires to see if they are interested in renewing. This advance notification may encourage them to consider staying within your property.

You might want to incentivize this decision by providing a month of no rent for yearly renewals or two months of no rent for a two-year tenancy period to keep good tenants. Make sure you assess the differences in your rental earnings to choose which choice is the most cost-effective.


Communicate With Your Tenants

It's also crucial that a tenant is able and willing to contact you anytime they require assistance. So, it’s a good idea to create a channel for tenants to easily communicate with someone about the property.

Tenants are more likely to stay in a property when a landlord responds quickly to their problems than in one that does not. So, when one of your tenants makes a request or complaint, it is critical that you respond as soon as possible.

Bottom Line

Keeping a renter happy while they live in your property is critical to keeping your bottom line consistent. When a renter is happy, they’re not looking to move, they’re paying on time, and they are treating the property with respect. So, it is in a landlord’s best interest to keep them happy.

If you have any further question, don’t hesitate to contact the devoted, professional, and pleasant property management team at Windermere Property Management. We will assist rental property owners in getting the most out of their investment.

All property management obligations are handled by us, including property maintenance, legal assistance, and communication. For all inquiries, please call (509) 467-2202, or visit our Windermere Property Management website to learn more about us.

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